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What is the Bluetooth® pairing PIN-Code of my Genius Bluetooth carkit?
Your Bluetooth® connector has a default PIN-Code 0000 for pairing, which is stored in its internal memory. You are usually required to enter the PIN-Code 0000 in a pairing process with a Bluetooth® mobile phone.
My carkit is not working even though it is plugged into the cigarette lighter jack.
Please make sure that the car ignition is turned on. Check if your cigarette lighter adapter is connected well: if connected well, the lights of this adapter will light green. If necessary, clean the contact of the cigarette lighter jack. If the problem persists, please apply to a service center.
Is it important where I place my microphone?
For optimum performance, the microphone should be located at least 40-50 cm from the drivers’ mouth. Make sure that the microphone is directed towards the driver. Never place the microphone too close to the carkit unit. Experience has shown that the best location is near the rearview mirror or to the left of the sun visor.
Why does the microphone have a button?
The microphone has a 2 positional button for adjusting its sensitivity. By pressing or unpressing the button (depending on your mobile phone), you can improve the sound.
Sometimes I hear a high frequency noise in the car radio.
It is possible that your car radio does not have enough RF distortions protection. Please place the carkit unit at least 20 cm from the car radio.
My carkit is connected to the car radio but does not mute it during a call.
Check the user’s manual of your car radio to make sure that it has a Mute function. If it has a Mute function, there are probably some additional settings that have to be activated in the car radio menu. Activate the necessary settings and make sure that they are done correctly.
Can I use my carkit and have sound through the car speakers?
This is only possible with the optional mr Handsfree ISO cable. Thanks to this professional built-in solution, your conversation is carried over the car speakers. This optional cable can be purchased via our online shop.
I am having a telephone conversation, but the person on the other end of the line does not hear me very well.
The microphone might be disconnected. Please check the connection of the microphone to the carkit. If the microphone is not disconnected, press the button of the microphone down and make sure that the Genius main unit is put correctly into the holder. The Genius main unit should click in the holder at both sides.
I cannot pair my mobile phone and the Genius Bluetooth carkit.
Make sure that your phone and the carkit are switched on. Press and hold the Talk button (the button in the middle) on the connector for more than 5 seconds until you hear a “dong dong” sound and all buttons are flashing alternately. The pairing mode is now activated for 2 minutes and you can complete the pairing with your mobile phone.
Several Bluetooth® devices appear on my mobile phone while it is searching for the Genius Bluetooth connector.
Most Bluetooth® enabled mobile phones can search for more than one Bluetooth® device within operative range. The Genius Bluetooth connector will appear in the list of Bluetooth® devices on your mobile phone after having been found by your mobile phone. Select the Genius Bluetooth connector from the list.
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